Everything you need to know

There are always many questions before a trip. We have put together an overview of the most frequently asked questions with helpful answers:


You can check in from 3 pm on.

The reception is staffed until 10 pm.

There is a check-in box at the entrance of the hotel. For check in use your first name and then follow the further instructions.

We have parking places on site, which are free of charge for our guests.

Use the gray chip to open the main entrance door.
Use the white card to open your room.


During the week you check out by 11 a.m.
On weekends you check out by 12 p.m.

If you would like to leave later, please contact the reception.
Late check-out depends on availability. An additional charge will apply.


To contact the reception, please dial No. 9.

It is only possible to call from room to room. To do this, please select the corresponding room number. A call outside the home is not possible.

Your stay in Düsseldorf

The “Südring” stop is about 100m from the hotel. The U71 (Rath terminus) and U 83 (Gerresheim Hospital terminus) start from there. Both trains also go to the city center.

Take U 71 or U 83 to “Heinrich-Heine-Allee”. There you change to the U 78 direction “Messe”. The subway stops at the trade fair entrance north.